One, of the company to provide customer service service mode
1 of the Advisory Services: users in the use of any problems encountered in the process, can call the toll-free telephone: 00000000 consulting or log on to www.hitux.com query.
2 Baohuan services: shifting period of the product, if appear due to the causes of quality problems, users can go to the dealer ( the appearance of damage, free replacement for warranty processing ).
Warranty: 3 the product warranty, if quality problems arise, the user may arrive at the local customer service service center to enjoy warranty service; local no customer service service center, the user may entrust the dealer warranty service.
4: repair services repair period of the products, if quality problems arise, the user can go to the local customer service centers or entrust dealers require repair service.
Two, the user since the date of purchase, in normal circumstances the use of products if quality problems arise:
1 machine within three months Baohuan, within one year free warranty, three year limited repair.
The 2 component is damaged, two years free warranty.
1 purchase date in the date of purchase invoices ( without purchase invoices to the production date).
2 no bar code, serial number of products the company does not assume the obligation after sale service.
3 quality problems do not include user personal tone quality, such as subjective objection.
4 Baohuan, warranty service generally limited to use effective: all man-made damage (such as user to Chaiji, improper connection, access to inappropriate use of the voltage supply, not according to specifications use ), due to transportation and other accidents caused the damage, natural disasters and other force majeure, not approved by the company the repair and modification are not in Oz, free warranty repair service collect fees appropriately.
5 on the discontinued products, services of the company only functional repair ( appearance may be related to the original products are different )
6 warranty does not cover shell, brochures, packaging
Three, requiring service when you bring the warranty card and purchase invoice. Please keep the warranty card and purchase invoices. Warranty card may not be altered, or invalid.
Four, the use of the company's products, please carefully read the product manual
( Note: the retention of the products after sale service regulations of the right of final interpretation )